Selected Work
Projects
Emotech · Contract
LLM-as-a-Judge Evaluation Framework for Conversational AI
Built an automated evaluation pipeline for a customer service voice AI — GPT generates adversarial test scenarios, drives live conversations, and judges outputs across design bugs, logic bugs, and quality metrics. Scaled from 7 to 42 test cases across 14 categories.
View Details →AxessAll · Self-employed
RAG Autocomplete System for Accessibility Audits
Built and deployed a RAG service that auto-drafts structured accessibility issue fields for auditors, integrated directly into the audit team's YouTrack workflow — now in beta ahead of full rollout.
View Details →AxessAll · Self-employed
NLP Analytics Pipeline for Unstructured Text
Built a portable topic-modelling and RAG analytics pipeline — 22,000+ records indexed in Qdrant, a multi-page Dash dashboard, and agentic thematic allocation making the data directly accessible to stakeholders.
View Details →AxessAll · Self-employed
Agentic Accessibility Scanner
An LLM tool-call layer over deterministic Playwright automation that detects WCAG violations and captures targeted screenshots — validated against real Wikipedia pages, catching a real detection bug along the way.
View Details →AxessAll · Self-employed
AI Strategy & Roadmap for a National Accessibility Platform
Led AI strategy and roadmap planning for a national government digital accessibility programme — a seven-layer platform architecture, a three-agent automation model, and direct contribution to bid and proposal development.
View Details →EMIF / ISD
Pro-Kremlin Influence Network Mapping
Mapped pro-Kremlin influence networks across 7.8 million Telegram posts in France, Germany and Italy.
View Details →Gates Foundation
Global Fund Advocacy Evaluation
Evaluated social media advocacy for the Global Fund's 7th replenishment across 5 markets and 43,000 posts.
View Details →FCDO / BII
Investor Sentiment in South African Energy
Built an investor sentiment index for South Africa's energy sector validated as predictive of investment flows.
View Details →Swedish Institute
Sweden's Global Image Under Pressure
Analysed the impact of two sensitive international incidents on Sweden's image across 9 countries and 7 languages.
View Details →Ofcom
Disinformation Landscape Mapping
Built a multilayered topic modelling system to profile disinformation actors on social media.
View Details →BBC Monitoring
China's Public Diplomacy on Twitter and Facebook
Mapped China's diplomatic social media activity across Twitter and Facebook — 432,800 messages collected across 372 accounts, with 102,883 classified across 9 themes in 4 languages.
View Details →The Islamic Foundation
Muslim Population & Community Insight Dashboard
Built and deployed a national-to-neighbourhood demographic dashboard — census religion, ethnicity, age and deprivation data across 318 local authorities and 7,264 neighbourhoods in England & Wales, with a local drill-down for Coalville and Markfield — helping the charity see where Muslim communities and families are concentrated.
View Details →Spike Insight · via University of Sussex RISE
Customer Review Topic, Theme & Sentiment Analysis
Analysed ~13,000 customer reviews for a guided-walking-holiday operator — topic modelling, thematic annotation and a zero-shot correction layer lifted macro-F1 from 0.69–0.79 to 0.85–0.95.
View Details →